Data and Insight Manager
1 month ago
As our Data and Insights Manager, you will be responsible for driving business decisions with data-driven insights. You will have a strong understanding of SQL and experience in managing complex data from multiple sources.
This is a unique opportunity to join a growing company and have a significant impact on shaping our future. You will be an intellectually curious and data-driven professional looking to make a difference to our business performance through your insight and actions.
You will have strong technical knowledge and be able to build your own reports and write your own data queries. Experience with third-party automation tools and data visualization platforms will be useful in this role.
As our Data and Insights Manager, you will be exposed to a wide variety of sales and marketing programs and business challenges from day one. This will significantly enhance your commercial awareness and your professional learning opportunity.
You will work with all stakeholders to ensure the data you need is clean and available. You will effectively communicate across the business the value and insight of the data you provide and ensure that you both champion adoption but also educate on the value of the insight you are providing.
You will regularly stand back and review the trends and collated insight to highlight opportunities, risks, or issues and provide to all stakeholders, most of whom will be members of the Senior Leadership Team and Board.
You will flag (proactively) any data issues so that they can be addressed.
You will provide insight (reporting / dashboards etc.) for client campaigns to enable Account Managers to deliver effectively and for end Clients to see how we are performing.
You will analyze performance trends in our clients' campaigns, including performance segmented by data inputs such as days of the week, times of data, industry, company size, compatibility trends, and much more.
You will manage the SQL database that houses all of our performance data.
You will create effective and reliable ETL/ELT pipelines to see data moved seamlessly to and from CRMs, databases, and reporting (Vertify and SQL).
You will statistically analyze, compute, and experiment with data to provide new insights (unknown unknowns).
You will automate the reporting and data processes within our business to ensure that everyone has the data they need at their fingertips, when they need it.
You will liaise with key clients to establish how data and insights can play a role in adding value directly to them, which in turn increases client engagement, education, and retention.
You will work with new clients to establish what reporting, data, and insights could add to their journey with Air.
You will advise internal stakeholders around UK GDPR and data protection.
You will coach and mentor junior RevOps team members to help develop their knowledge of data and insights.
You will have experience working with Azure SQL Database, Vertify (ETL middleware), R, and Python.
You will manage data from several sources and sort the relevant from the irrelevant.
You will have experience in managing data, ideally in a sales and marketing environment.
You will have expert knowledge and experience working with SQL.
You will have a good level of technical know-how (Ability to understand and work with Python, Ruby, or similar would be beneficial).
You will have experience using the Microsoft enterprise suite, including Power Automate & Power BI.
You will have a reasonable understanding of sales and marketing functions and the way in which they operate.
You will have the ability to interpret data without emotion (sometimes, the truth hurts).
You will have strong, advanced Excel skills.
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