Performance Manager Lead
3 weeks ago
Client Experience Manager Opportunity
At Space & Time Media, we're committed to delivering best-in-class service to our clients. We're seeking a skilled Client Experience Manager to join our team and help us achieve this goal.
About the Role
The Client Experience Manager will be responsible for managing the day-to-day running of our clients' accounts, ensuring seamless communication and collaboration with our internal teams. You'll be the main point of contact for our clients, working closely with them to understand their marketing objectives and develop strategies to meet those objectives.
Key Responsibilities
- Manage client budgets and create deals
- Mentor junior team members and provide guidance on client relationships
- Identify and implement process improvements to enhance client relationships
- Develop and execute media strategies, working closely with our specialist teams
- Provide market analysis and insights to our clients
- Attend client-facing meetings and present our findings
Requirements
- Strong account management skills and experience in a client-facing role
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Knowledge of Google Analytics, Experian, and Mediatel
- Ability to drive and have a valid license for regional travel
About Us
Space & Time Media is a progressive growth marketing agency, committed to delivering innovative solutions to our clients. We're proud of our independent status and our ability to offer a range of capabilities, from data strategy to omnichannel media planning and buying.
Join Our Team
We're excited to welcome a skilled Client Experience Manager to our team. If you're passionate about delivering exceptional client service and have a proven track record in client-facing roles, we'd love to hear from you.
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