Beauty Counter Team Lead
1 week ago
Job Overview:
L'Oréal Group is seeking a highly skilled Beauty Counter Manager to join our team in Carmarthen. As a key member of our sales and service team, you will be responsible for driving business growth and delivering exceptional customer experiences.
About the Role:
We are looking for a talented individual with strong business acumen, excellent leadership skills, and a passion for luxury beauty products. As a Beauty Counter Manager, you will lead a team of experts in delivering personalized consultations, driving brand awareness, and achieving sales targets.
Key Responsibilities:
- Develop and implement sales strategies to drive business growth
- Lead a team of beauty experts to deliver exceptional customer experiences
- Collaborate with retail and training teams to maximize selling opportunities
- Maintain high levels of customer satisfaction through effective communication and problem-solving
- Ensure accurate inventory management and staffing
- Identify and develop retention strategies for on-counter individuals
- Build positive relationships with department store floor managers and head office
- Convey passion and master storytelling to clients
- Connect with clients by providing good solutions and after-sales/clienteling
What We Offer:
Competitive salary: £45,000 - £55,000 per annum (depending on experience)
Excellent benefits package, including discounts across the L'Oréal portfolio
Ongoing training and development opportunities
A dynamic and inclusive work environment
Requirements:
- Proven success in sales and leadership roles
- Excellent business acumen and analytical skills
- Strong communication and interpersonal skills
- Ability to work flexibly during retail hours, including evenings, weekends, and holidays
- Proficient in Microsoft Office applications
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