Beauty Counter Team Lead

1 week ago


Worcester, Worcestershire, United Kingdom L'OREAL GROUP Full time

Job Overview:

L'Oréal Group is seeking a highly skilled Beauty Counter Manager to join our team in Carmarthen. As a key member of our sales and service team, you will be responsible for driving business growth and delivering exceptional customer experiences.

About the Role:

We are looking for a talented individual with strong business acumen, excellent leadership skills, and a passion for luxury beauty products. As a Beauty Counter Manager, you will lead a team of experts in delivering personalized consultations, driving brand awareness, and achieving sales targets.

Key Responsibilities:

  • Develop and implement sales strategies to drive business growth
  • Lead a team of beauty experts to deliver exceptional customer experiences
  • Collaborate with retail and training teams to maximize selling opportunities
  • Maintain high levels of customer satisfaction through effective communication and problem-solving
  • Ensure accurate inventory management and staffing
  • Identify and develop retention strategies for on-counter individuals
  • Build positive relationships with department store floor managers and head office
  • Convey passion and master storytelling to clients
  • Connect with clients by providing good solutions and after-sales/clienteling

What We Offer:

Competitive salary: £45,000 - £55,000 per annum (depending on experience)

Excellent benefits package, including discounts across the L'Oréal portfolio

Ongoing training and development opportunities

A dynamic and inclusive work environment

Requirements:

  • Proven success in sales and leadership roles
  • Excellent business acumen and analytical skills
  • Strong communication and interpersonal skills
  • Ability to work flexibly during retail hours, including evenings, weekends, and holidays
  • Proficient in Microsoft Office applications


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