Engineering Support Manager

1 week ago


Warrington, Warrington, United Kingdom Konecranes Demag UK Ltd Full time
Job Description

Konecranes Demag UK Ltd's Technical Coordinator plays a crucial role in ensuring the success of our Service Technicians. This position offers a competitive salary of £38,000 - £48,000 per annum.

About the Job

The Technical Coordinator works collaboratively with the Scheduler to provide essential support to our Service Technicians. The ideal candidate will possess an engineering background and excellent customer service skills.

Main Responsibilities:

  • Review and verify Service Requests and related documents.
  • Utilize Siebel to manage documentation and activity.
  • Coordinate material delivery and update project timelines.
  • Ensure accurate estimation of repair costs and times.
  • Foster effective communication with the Scheduler and Team Members.
Key Requirements

We seek individuals with:

  • A degree in electrical/mechanical engineering or higher.
  • Proven experience in an engineering-related field.
  • Excellent customer service and problem-solving skills.
  • Proficiency in IT systems and financial management.
Our Benefits

We offer a comprehensive compensation package, including a competitive salary, annual bonus, and contributory pension scheme.



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