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Account Manager

2 months ago

Dunstable, Central Bedfordshire, United Kingdom Interface Full time
{"Job Title": "Account Manager", "Job Description": "Job Summary

We are seeking an experienced Account Manager to join our team at Interface. As an Account Manager, you will be responsible for maintaining and developing strong relationships with our customers, ensuring they have the right products configured to meet their needs.

The ideal candidate will have a strong understanding of our software and be able to analyze complex business processes to identify opportunities for improvement. You will also be responsible for managing customer relationships, identifying new business opportunities, and providing exceptional customer service.

This is a challenging and rewarding role that requires a high level of communication and interpersonal skills, as well as the ability to work independently and as part of a team.

Key Responsibilities
  • Develop and maintain strong relationships with customers to ensure their needs are met.
  • Analyze customer business processes to identify opportunities for improvement.
  • Identify new business opportunities and develop strategies to pursue them.
  • Provide exceptional customer service and support.
  • Manage customer contracts and ensure timely renewal.
  • Collaborate with internal teams to ensure seamless delivery of services.
Requirements
  • Proven experience in account management or a related field.
  • Strong understanding of software and technology.
  • Excellent communication and interpersonal skills.
  • Ability to analyze complex business processes and identify opportunities for improvement.
  • Strong problem-solving and critical thinking skills.
  • Ability to work independently and as part of a team.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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