Technical Support Specialist

1 month ago


Exeter, Devon, United Kingdom ReStart Consulting Full time
Company Overview
ReStart Consulting is a dynamic healthcare services organisation delivering exceptional solutions and services to the NHS and healthcare system providers. Our team of professionals brings extensive experience within the NHS, ensuring tailored solutions meet the unique needs of the healthcare sector.

Job Description
We are seeking an enthusiastic Junior Support Analyst to join our expanding Support department in Exeter. As part of our Support team, you will help identify and respond to customer support issues, working closely with senior staff, third-party providers, and NHS clinical staff. This role combines technical and client-facing responsibilities.

Salary and Benefits
The estimated salary for this role is £22,000-£28,000 per annum, depending on experience. Our company days offer a fun opportunity to connect with colleagues, and we provide full training, mentorship, and a structured career path.

Required Skills and Qualifications
To succeed in this role, you will have relevant experience working in a support/helpdesk function, excellent communication skills, and a genuine interest in I.T. Essential skills include scripting using PowerShell, knowledge of Windows Server, network troubleshooting, and Linux systems. You will also work with our Development Teams, resolve technical issues, and manage our internal systems, including JIRA ServiceDesk.

Working Arrangements
This role is primarily located in our Exeter office, with the option to work from home after a successful probation period. We welcome applications from local candidates or those willing to relocate to Exeter.

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