Transport Operations Coordinator
6 days ago
Transport Operations Coordinator
**Key Responsibilities:**
* Allocate work to couriers across all size fleets up to HGV's, ensuring efficient movement of goods.
* Take bookings accurately and advise clients of our services, maintaining high levels of customer satisfaction.
* Monitor jobs through to POD and completion, implementing and maintaining SLA's to meet client expectations.
* Proactively inform clients and employees of any delays, issues or deviations, ensuring fleet size is sufficient to service clients during peak periods.
* Maximize driver revenue and seek backloads for drivers.
**Requirements:**
* Previous transport industry and HGV planning experience is essential.
* Ability to communicate clearly with clients, couriers and suppliers, remaining professional at all times.
* Highly organized and proactive, with good geographical knowledge and computer literacy.
* Ability to manage and exceed customer expectations, acting on your own initiative without constant supervision.
**About ACS Staffing Solutions:**
ACS Staffing Solutions is a leading provider of logistics and transportation services, working with a growing transport logistics company to find experienced transport planners to join their HO in Northampton. As a Transport Operations Coordinator, you will play a critical role in ensuring the smooth and efficient running of their haulage team, coordinating and optimizing the movement of goods.
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Transport Operations Coordinator
6 days ago
Northampton, Northamptonshire, United Kingdom ACS Staffing Solutions Full timeTransport Operations Coordinator **Key Responsibilities:** * Allocate work to couriers across all size fleets up to HGV's, ensuring efficient movement of goods. * Take bookings accurately and advise clients of our services, maintaining high levels of customer satisfaction. * Monitor jobs through to POD and completion, implementing and maintaining SLA's to...
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Transport Operations Coordinator
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