Sales Advisor

4 weeks ago


Petersfield, United Kingdom Mulberry Recruitment Full time
About the Role

We are looking for a Sales Advisor - Customer Experience to join our team in Petersfield. As a key member of our team, you will be responsible for delivering exceptional customer service, maximising sales opportunities and ensuring a seamless experience for our customers.

Responsibilities:
  1. Provide excellent customer service through various channels including phone, email and live chat.
  2. Respond to customer enquiries in a timely manner, understanding their requirements and providing accurate product information.
  3. Write and send sales quotations to customers in a timely manner.
  4. Manage customer orders from start to finish, working closely with suppliers and delivery teams.
  5. Stay up-to-date with product information, promotions and company news to provide accurate information to customers.
Requirements:
  • Previous experience in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work accurately and efficiently under pressure.
  • Possession of a positive attitude and strong problem-solving skills.
What We Offer:
  • Competitive salary + Commission structure.
  • Generous holiday allowance.
  • Employee store discount.
  • Free parking.
  • Training and development opportunities.

The estimated salary for this role is around £25,500-£30,500 + Commission. Our location is in Petersfield and we offer a supportive and dynamic working environment.


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