Sales Advisor
4 weeks ago
We are looking for a Sales Advisor - Customer Experience to join our team in Petersfield. As a key member of our team, you will be responsible for delivering exceptional customer service, maximising sales opportunities and ensuring a seamless experience for our customers.
Responsibilities:- Provide excellent customer service through various channels including phone, email and live chat.
- Respond to customer enquiries in a timely manner, understanding their requirements and providing accurate product information.
- Write and send sales quotations to customers in a timely manner.
- Manage customer orders from start to finish, working closely with suppliers and delivery teams.
- Stay up-to-date with product information, promotions and company news to provide accurate information to customers.
- Previous experience in a customer-facing role.
- Excellent communication and interpersonal skills.
- Ability to work accurately and efficiently under pressure.
- Possession of a positive attitude and strong problem-solving skills.
- Competitive salary + Commission structure.
- Generous holiday allowance.
- Employee store discount.
- Free parking.
- Training and development opportunities.
The estimated salary for this role is around £25,500-£30,500 + Commission. Our location is in Petersfield and we offer a supportive and dynamic working environment.
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