Hotel Front Desk Associate
4 weeks ago
Position Overview
Coworth Park, a renowned hotel, is seeking a skilled Hotel Receptionist to join their team. As a key ambassador, you will be responsible for delivering exceptional guest experiences, ensuring seamless check-in processes, and providing top-notch customer service.
What You'll Get
As a valued member of the team, you will enjoy a range of benefits, including:
- A competitive employee bonus scheme and excellent service charge
- Complimentary stays, including breakfast, across the Dorchester Collection Hotels
- 50% F&B discount at selected bars and restaurants within the Dorchester Collection
- Vibrant social events that foster a sense of community
- Access to exclusive discounts and perks
- A £1000 bonus for successful referrals
- Immediate access to wellbeing advice and support
What You'll Do
You will be the face of the hotel, responsible for:
- Welcoming guests and ensuring a smooth check-in process
- Upselling and promoting hotel services
- Addressing guest requests and concerns
What You'll Bring
To succeed in this role, you will need:
- Excellent communication and interpersonal skills
- A strong customer service ethic
- The ability to work effectively in a fast-paced environment
- A passion for delivering exceptional guest experiences
Coworth Park values creativity, passion, and respect, and we are looking for like-minded individuals to join our team.
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