Hotel Front Desk Associate

4 weeks ago


Sunningdale, United Kingdom Dorchester Collection Full time

Position Overview

Coworth Park, a renowned hotel, is seeking a skilled Hotel Receptionist to join their team. As a key ambassador, you will be responsible for delivering exceptional guest experiences, ensuring seamless check-in processes, and providing top-notch customer service.

What You'll Get

As a valued member of the team, you will enjoy a range of benefits, including:

  • A competitive employee bonus scheme and excellent service charge
  • Complimentary stays, including breakfast, across the Dorchester Collection Hotels
  • 50% F&B discount at selected bars and restaurants within the Dorchester Collection
  • Vibrant social events that foster a sense of community
  • Access to exclusive discounts and perks
  • A £1000 bonus for successful referrals
  • Immediate access to wellbeing advice and support

What You'll Do

You will be the face of the hotel, responsible for:

  • Welcoming guests and ensuring a smooth check-in process
  • Upselling and promoting hotel services
  • Addressing guest requests and concerns

What You'll Bring

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills
  • A strong customer service ethic
  • The ability to work effectively in a fast-paced environment
  • A passion for delivering exceptional guest experiences

Coworth Park values creativity, passion, and respect, and we are looking for like-minded individuals to join our team.



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