Assistant Store Manager
2 months ago
About Us
At Virgin Media O2, we're a leading provider of broadband, mobile, and TV services. We're passionate about delivering exceptional customer experiences and creating a culture that empowers our people to bring their best selves to work.
The Role
We're seeking an experienced Assistant Store Manager to join our team. As a key member of our retail leadership team, you'll be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.
Key Responsibilities
- Lead and develop a team of retail staff to achieve sales targets and deliver exceptional customer experiences.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Monitor and analyze sales data to identify trends and areas for improvement.
- Collaborate with other departments to ensure seamless execution of business initiatives.
- Provide coaching and feedback to team members to improve performance and achieve goals.
Requirements
- Proven experience in a retail leadership role, with a track record of driving sales growth and improving customer satisfaction.
- Strong leadership and coaching skills, with the ability to motivate and develop a high-performing team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Ability to analyze data and make informed decisions to drive business results.
- Flexibility and adaptability, with the ability to work in a fast-paced environment.
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for career growth and development. Our team is passionate about delivering exceptional customer experiences, and we're committed to creating a culture that empowers our people to bring their best selves to work.
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