IT Support and Operations Specialist

2 weeks ago


Glasgow, Glasgow City, United Kingdom Amber Resourcing Ltd Full time

IT Operations Engineer Role

We are seeking a skilled IT Operations Engineer to join our team in Bristol. As a key member of our infrastructure team, you will be responsible for providing 3rd line support for our organisation's infrastructure estate, diagnosing and resolving complex technical issues related to Servers, networks, and cloud services.

Key Responsibilities:

  • Provide 3rd line support for the organisation's infrastructure estate, diagnosing and resolving complex technical issues related to Servers, networks, and cloud services.
  • Support Azure-based infrastructure, including IaaS and PaaS, ensuring optimal performance, scalability, and reliability.
  • Oversee identity and access management within Azure AD, ensuring secure sign-in processes for all users.
  • Actively participate in infrastructure projects involving cloud technologies, security, and networking.
  • Collaborate in a fast-paced, service-focused environment.

Requirements:

  • Background in IT Support roles up to 3rd line level in an ITIL-driven environment.
  • Strong Microsoft 365 and Azure experience.
  • Proficient in using PowerShell for Scripting and automation within Microsoft 365.
  • Understanding of the benefits of IAC tools such as Terraform, for infrastructure management and deployment.
  • Proficiency in managing and troubleshooting WAN/LAN infrastructure.

What We Offer:

  • A bonus of up to 15% of your salary annually, based on company and personal performance.
  • A hybrid working pattern and 25 days holiday with the option to buy or sell 5 extra days.
  • A flexible benefits package with private healthcare and dental cover options.
  • A new purpose-built sustainable office with exercise rooms and a roof terrace.

Job Type: Full-time

Pay: GBP50,000.00-GBP56,000.00 per year



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