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Operations Director

4 weeks ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Amazon UK Services Ltd. Full time

About the Role

As an Operations Manager at Amazon UK Services Ltd., you will be responsible for leading operational teams on a shift, dealing with issues, and positively impacting site performance. You will also be responsible for analysing shift performance against relevant business objectives and putting in place actions to improve operational excellence.

Key Responsibilities

  • Manage and develop a team of Area Managers
  • Lead operational teams on a shift, deal with issues, and positively impact site performance
  • Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
  • Work closely with other support teams, including HR, Finance, Health and Safety, and Security
  • Design and deliver initiatives across the sites to improve operational performance

A Day in the Life

You will lead shifts at one of our operational sites and be the key link between a number of teams, including finance, safety and operations integration teams. You will be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.

About the Team

Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.

Requirements

  • A degree
  • Relevant experience in people and stakeholder management
  • Advanced proficiency in written and verbal English and intermediate proficiency in the local language
  • Relevant experience in using data or anecdotal evidence to influence business decisions
  • Relevant experience in key areas of production and supply chains