Current jobs related to Senior Director, Customer Experience - London, Greater London - Hootsuite

  • Senior Director of Customer Experience

    2 months ago

    London, Greater London, United Kingdom ProspectBase Limited Full time

    {"h1": "Senior Director of Customer Experience", "p": "At ProspectBase Limited, we're on a mission to revolutionize B2B demand generation. As a Senior Director of Customer Experience, you'll play a pivotal role in leading our Customer Experience team to ensure the success of our clients' account-based marketing endeavors.Your key responsibilities will...

  • Senior Director of Customer Experience

    2 months ago

    London, Greater London, United Kingdom ProspectBase Limited Full time

    {"h1": "Senior Director of Customer Experience", "p": "At ProspectBase Limited, we're on a mission to revolutionize B2B demand generation. As a Senior Director of Customer Experience, you'll play a pivotal role in leading our Customer Experience team to ensure the success of our clients' account-based marketing endeavors.Your key responsibilities will...

  • Director of Customer Experience

    4 weeks ago

    London, Greater London, United Kingdom Showpad Full time

    Director, Customer EngagementAbout ShowpadShowpad is the leading enablement solution that trusted global brands use to unite their revenue teams, drive seller effectiveness, and deliver superior customer experiences. Our customers across the globe rely on Showpad to help sellers sell the way buyers want to buy, save time on non-revenue generating tasks, and...

  • Director of Customer Experience

    4 weeks ago

    London, Greater London, United Kingdom Showpad Full time

    Director, Customer EngagementAbout ShowpadShowpad is the leading enablement solution that trusted global brands use to unite their revenue teams, drive seller effectiveness, and deliver superior customer experiences. Our customers across the globe rely on Showpad to help sellers sell the way buyers want to buy, save time on non-revenue generating tasks, and...

  • Customer Experience Manager

    1 month ago

    London, Greater London, United Kingdom The Learning Experience #351 Full time

    Job Title: Communications & Customer Experience ManagerWe are seeking a highly skilled Communications & Customer Experience Manager to join our team at The Learning Experience #351. This is an exciting opportunity to work in a fast-paced corporate environment and contribute to the success of our Property Management services line.About the Role:This role will...

  • Customer Experience Manager

    1 month ago

    London, Greater London, United Kingdom The Learning Experience #351 Full time

    Job Title: Communications & Customer Experience ManagerWe are seeking a highly skilled Communications & Customer Experience Manager to join our team at The Learning Experience #351. This is an exciting opportunity to work in a fast-paced corporate environment and contribute to the success of our Property Management services line.About the Role:This role will...

  • Strategic People Director

    5 days ago

    London, Greater London, United Kingdom Director File Full time

    About the Opportunity:We are seeking a highly skilled and experienced Director of People and Culture to join our leadership team at Director File.Key Responsibilities:Develop and implement strategies to drive business growth and improve employee engagement.Lead and manage a team of HR professionals to deliver HR services.Collaborate with senior leaders to...

  • Director of Customer Experience

    3 weeks ago

    London, Greater London, United Kingdom Showpad Full time

    Director, Customer EngagementShowpad is a leading Enablement solution that empowers global brands to unite their revenue teams, deliver exceptional customer experiences, and drive seller effectiveness.Our customers across the globe rely on Showpad to help sellers sell the way buyers want to buy, save time on non-revenue generating tasks, and invest in...

  • Director of Customer Experience

    3 weeks ago

    London, Greater London, United Kingdom Showpad Full time

    Director, Customer EngagementShowpad is a leading Enablement solution that empowers global brands to unite their revenue teams, deliver exceptional customer experiences, and drive seller effectiveness.Our customers across the globe rely on Showpad to help sellers sell the way buyers want to buy, save time on non-revenue generating tasks, and invest in...

  • Strategic People and Culture Director

    1 week ago

    London, Greater London, United Kingdom Director File Full time

    About the Role:We are seeking a highly skilled and experienced Director of People and Culture to join our leadership team. As a key member, you will be responsible for developing and implementing strategies to drive business growth and improve employee engagement.Key Responsibilities:Develop and implement people and culture strategies to drive business...

  • Customer Experience Director

    3 weeks ago

    London, Greater London, United Kingdom OSB Full time

    About the RoleOSB Group is embarking on a transformative journey, focusing on delivering exceptional customer experiences and outcomes. As the Group Customer Director, you will play a critical role in shaping our customer strategy and ensuring adherence to the FCA's Consumer Duty.Key ResponsibilitiesDevelop and own the OSBG Customer Ambition and Customer...

  • Customer Experience Director

    3 weeks ago

    London, Greater London, United Kingdom OSB Full time

    About the RoleOSB Group is embarking on a transformative journey, focusing on delivering exceptional customer experiences and outcomes. As the Group Customer Director, you will play a critical role in shaping our customer strategy and ensuring adherence to the FCA's Consumer Duty.Key ResponsibilitiesDevelop and own the OSBG Customer Ambition and Customer...

  • Director of Customer Experience

    4 weeks ago

    London, Greater London, United Kingdom Showpad Full time

    Director, Customer EngagementAbout ShowpadShowpad is the leading enablement solution that trusted global brands use to unite their revenue teams, drive seller effectiveness, and deliver superior customer experiences.Our customers across the globe rely on Showpad to help sellers sell the way buyers want to buy, save time on non-revenue generating tasks, and...

  • Director of Customer Experience

    4 weeks ago

    London, Greater London, United Kingdom Showpad Full time

    Director, Customer EngagementAbout ShowpadShowpad is the leading enablement solution that trusted global brands use to unite their revenue teams, drive seller effectiveness, and deliver superior customer experiences.Our customers across the globe rely on Showpad to help sellers sell the way buyers want to buy, save time on non-revenue generating tasks, and...

  • Senior Director of Customer Experience EMEA

    1 month ago

    London, Greater London, United Kingdom ProspectBase Limited Full time

    Job Title: Senior Director of Customer Experience EMEAProspectBase Limited is a global company that celebrates diversity and recognizes that success is fueled by collective dedication to customer success. We are seeking a Senior Director of Customer Experience EMEA to lead our Customer Experience team in ensuring the success of our clients' account-based...

  • Senior Director of Customer Experience EMEA

    1 month ago

    London, Greater London, United Kingdom ProspectBase Limited Full time

    Job Title: Senior Director of Customer Experience EMEAProspectBase Limited is a global company that celebrates diversity and recognizes that success is fueled by collective dedication to customer success. We are seeking a Senior Director of Customer Experience EMEA to lead our Customer Experience team in ensuring the success of our clients' account-based...

  • Senior Director of Customer Experience

    2 weeks ago

    London, Greater London, United Kingdom The Barton Partnership Full time

    The Role:As the Senior Director of Customer Experience, you will lead the vision and strategy for the end-to-end customer experience, with a customer-first approach. You will build and scale the customer experience team, foster cross-functional collaboration, leverage data-driven insights, and implement innovative tools to enhance efficiency and service...

  • Customer Experience Director

    1 month ago

    London, Greater London, United Kingdom Trustpilot Full time

    Customer Experience DirectorAt Trustpilot, we're on a mission to help people and businesses help each other. As our new Customer Experience Director, you'll play a critical role in shaping and delivering a customer experience strategy that drives satisfaction, operational efficiency, and profitability.Key Responsibilities:Define and implement a comprehensive...

  • Senior Director of Customer Experience EMEA

    3 weeks ago

    London, Greater London, United Kingdom ProspectBase Limited Full time

    Job Title: Senior Director of Customer Experience EMEAProspectBase Limited is a global company that celebrates diversity and recognizes the importance of customer success in driving business growth. As a Senior Director of Customer Experience EMEA, you will play a crucial role in leading the Customer Experience team to ensure the success of our clients'...

  • Senior Director of Customer Experience EMEA

    3 weeks ago

    London, Greater London, United Kingdom ProspectBase Limited Full time

    Job Title: Senior Director of Customer Experience EMEAProspectBase Limited is a global company that celebrates diversity and recognizes the importance of customer success in driving business growth. As a Senior Director of Customer Experience EMEA, you will play a crucial role in leading the Customer Experience team to ensure the success of our clients'...

Senior Director, Customer Experience

2 months ago

London, Greater London, United Kingdom Hootsuite Full time

About Hootsuite

Hootsuite is a leading social media management platform that helps businesses connect with their customers and grow their online presence.

Our Mission

We empower businesses to build meaningful relationships with their customers through social media, and provide them with the tools and expertise they need to succeed.

Job Summary

We are seeking a Senior Director, Customer Experience & Strategy to join our team. As a key member of our leadership team, you will be responsible for developing and executing our customer experience strategy, and ensuring that our customers have an exceptional experience with our platform.

Key Responsibilities

  • Develop and execute a customer experience strategy that aligns with our business goals and objectives
  • Lead cross-functional teams to design and deliver customer experience initiatives
  • Collaborate with our product and engineering teams to ensure that our platform meets the needs of our customers
  • Develop and maintain relationships with key customers and stakeholders
  • Provide strategic guidance and support to our customer-facing teams

Requirements

  • 10+ years of experience in customer experience or a related field
  • Proven track record of developing and executing successful customer experience strategies
  • Strong leadership and collaboration skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects

What We Offer

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Access to the latest technology and tools