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Data Support Specialist

2 months ago


Birmingham, Birmingham, United Kingdom Hitachi Vantara Corporation Full time
Job Summary

We are seeking a highly skilled Data Support Adviser to join our team at Hitachi Vantara Corporation. As a key member of our HVDC Service Operations team, you will play a critical role in supporting our customers and driving business success.

Key Responsibilities
  • Provide exceptional support to existing and future HVDC service customers, ensuring timely and effective resolution of issues.
  • Collaborate closely with the local Service Team and support partners to deliver 1st and 2nd line support, including 24/7 availability for on-call engineers.
  • Contribute to improving Health, Safety, and Environmental (HSE) performance, promoting a culture of excellence and sustainability.
  • Support the wider HVDC business as needed, leveraging your expertise to drive business growth and success.
Requirements

To succeed in this role, you will need:

  • Excellent technical skills and knowledge of data center operations.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Flexibility and adaptability, with a willingness to work outside regular hours as needed.
  • A commitment to delivering exceptional customer service and support.
What We Offer

As a Data Support Adviser at Hitachi Vantara Corporation, you will have the opportunity to work with a talented team of professionals, driving business success and delivering exceptional customer experiences. We offer a competitive compensation package, comprehensive benefits, and opportunities for career growth and development.