Customer Service Ambassador

2 weeks ago


Gillingham, Kent, United Kingdom whitbread Full time

Salary: Up to £16.20 per hour


Company Overview:


At Whitbread, we're committed to being an inclusive organisation that values diversity and welcomes applications from all candidates.


We believe everyone is unique, and there should be no barriers to entry and no limits to ambition.


Job Description:


We are seeking a Customer Service Ambassador to join our team at Chatham / Gillingham (Victory Pier) Premier Inn.


This role involves providing exceptional customer service to our guests, ensuring they have a comfortable and enjoyable stay with us.


Key Responsibilities:



  • Provide warm welcome and friendly service to all guests
  • Assist with making cocktails, serving meals, and joining up with the housekeeping team to get rooms perfect
  • Maintain high standards of cleanliness and organization in the hotel
  • Work collaboratively as part of a team to ensure excellent guest experience

Benefits:



  • Training and support to develop your skills and career
  • Whitbread Benefits card for discounts on food, drinks, and other products
  • Pension and saving schemes to help you save for the future
  • Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more
  • Complimentary Premier Inn breakfast for 2 when you join us

Why Work with Us:


We're proud to offer a supportive and inclusive work environment, where everyone can thrive.


We're committed to helping our employees grow and develop their careers within our business.



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