Key Account Manager

5 days ago


Hounslow, Greater London, United Kingdom First Choice Full time
Job Summary

We seek a highly skilled Freight Key Account Lead to join our team at First Choice. The successful candidate will be responsible for managing key client relationships, coordinating logistics operations, and ensuring seamless freight transportation services.

Key Responsibilities:

  • Build and maintain strong relationships with key clients, understanding their needs and preferences.
  • Coordinate logistics operations, including freight transportation, carrier selection, and compliance with regulations.
  • Manage client accounts, including pricing negotiations, contract management, and billing inquiries.
  • Address any issues or challenges that may arise during the transportation process, working closely with internal teams and external partners to find solutions.
  • Monitor key performance metrics, including on-time delivery rates, freight costs, and customer satisfaction scores.

Requirements:

  • Bachelor's degree in business, logistics, supply chain management, or a related field.
  • Proven experience in freight forwarding, logistics, or supply chain management, with a focus on client-facing roles.
  • Proficiency in logistics software and tools, as well as Microsoft Office Suite.

About First Choice:

At First Choice, we are committed to providing exceptional logistics services to our clients. We believe in building strong relationships and delivering tailored solutions to meet our clients' unique needs.



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