Technical Support Specialist

4 weeks ago


Honiton, Devon, United Kingdom Pertemps Full time

About Our Client

Our client is a leading specialist equipment supplier in the industry, offering high-quality products and excellent customer service.

Salary

We offer a competitive salary of £32,500 per annum, which includes benefits such as holidays and pension.

Job Description

As a Technical Support Specialist, you will be responsible for providing technical assistance to customers, processing repairs, maintaining technical information systems, and promoting servicing and maintenance agreements.

Key Responsibilities:

  • Process repair of equipment using the company ERP/CRM system
  • Maintain and update all technical information systems
  • Promote servicing and maintenance agreements for equipment
  • Support Sales Director, Project Engineer and Engineering Manager with layout drawings and quotations

Requirements:

  • BTEC or Degree in Engineering (or equivalent experience)
  • Excellent communication and problem-solving skills
  • Able to work independently and as part of a team

Benefits:

  • Competitive salary
  • Holidays: 34 days including Bank holidays
  • Standard pension scheme
  • Cycle-to-work scheme

Why You'll Love This Role:

This role would suit someone who has worked as an Engineer and wants a change or had undertaken a BTEC or Degree in Engineering but keen to pursue a different route. You will have the opportunity to develop your technical skills and provide excellent customer service.



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