Business Systems Change Manager

22 hours ago


Birmingham, Birmingham, United Kingdom CV-Library Full time
Business Systems Change Manager

We are seeking an experienced Business Systems Change Manager to join our team in Birmingham. As a Business Systems Change Manager, you will be responsible for leading business systems change initiatives and implementing business systems and process change.

You will work closely with key stakeholders to determine business needs and requirements, manage the Software Development Life Cycle (SDLC) for the delivery of new features and changes, and coordinate end-users, software vendors, and development resources.

You will also support users with change control, release planning, and system updates, contributing to training and user manuals. In addition, you will demonstrate leadership skills through mentoring and coaching the wider team.

This is a fantastic opportunity to join a growing professional services organisation and drive business systems change.

About the Role:

  • Support the business' existing legacy systems and identify new system requirements.
  • Utilise strong communication skills to liaise with key business stakeholders to determine business needs and requirements.
  • Manage the Software Development Life Cycle (SDLC) for the delivery of new features and changes.
  • Co-ordinate end-users, software vendors and development resources.
  • Support users with change control, release planning and system updates, contributing to training and user manuals.
  • Demonstrate leadership skills through mentoring and coaching the wider team.

Requirements:

  • Experience across a range of business systems.
  • Experience in digital transformation.
  • Agile ability to work within a fast-paced and dynamic professional services environment.
  • Ability to effectively engage and support stakeholders throughout the business including technical and non-technical teams and external stakeholders such as vendors.
  • Previous experience within a Business Systems Analyst Role.
  • Technical experience - MS Excel, O365, SharePoint, Jira and Confluence.
  • Salesforce (desirable).

What We Offer:

  • 6 month Fixed Term Contract
  • £60k pro-rata
  • 5 days AL + Bank Holidays
  • Hybrid working


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