Shift Leader

1 day ago


London, Greater London, United Kingdom Caffe Nero Crystal Palace Full time
Career Opportunities at Caffe Nero Crystal Palace

We are seeking a talented and customer-focused Shift Leader to join our team at Caffe Nero Crystal Palace. As a key member of our store team, you will be responsible for leading by example, delivering exceptional customer service, and maintaining high standards of coffee and food quality.

As a Shift Leader, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. You will work closely with our store managers and colleagues to achieve sales targets, maintain a clean and welcoming store environment, and provide outstanding customer service.

Key Responsibilities:

  • Lead by example, demonstrating excellent customer service skills and promoting a positive store culture.
  • Maintain high standards of coffee and food quality, ensuring that every customer has an exceptional experience.
  • Work collaboratively with the store team to achieve sales targets and meet customer needs.
  • Support the store manager in maintaining a clean and welcoming store environment.

Benefits:

  • Competitive hourly rate: £10.52 per hour.
  • Opportunities for career development and progression within the company.
  • A fun and supportive work environment with a passionate team.
  • Unlimited free handmade drinks and up to 75% off food and packaged drinks when on shift.
  • 50% off all handmade drinks and 40% off everything else when off shift.
  • Recommend A Friend Scheme, offering up to £750 for successful referrals.
  • Length of service recognition and access to our benefits platform with hundreds of discounts, rewards, and offers.

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