Customer Service Manager
4 hours ago
Osborne Appointments is seeking an experienced Customer Service Executive to join their team. The successful candidate will manage a portfolio of agent clients, handle inbound and outbound calls, chase abandoned registrations, and cross-sell relevant products.
Key Responsibilities:
- Manage a portfolio of agent clients from new application to renewal
- Handle inbound and outbound calls and emails to agent clients
- Chase and convert abandoned registrations and other leads
- Cross-sell and generate leads for relevant products when engaging agent clients or prospective clients
Requirements:
- Experience in a letting agent environment (desirable)
- Extensive knowledge of working in a multi-channel contact centre environment
- Excellent customer service skills
- Excellent attention to detail
- Good knowledge of MS office packages (Word, Excel, PowerPoint)
Salary: Up to £25,000 per annum, depending on experience
Location: Borehamwood, with hybrid working arrangements.
Benefits:
- 23 days holiday + UK bank holidays
- Life assurance
- Private health care for you and dependents
- Employee assistance programme, including GP line, cashback for treatments, advice line
- Season ticket loan
- Rental deposit loan
- Annual leave purchase scheme
- As part of the HFIS Group, access to discounted personal insurance is available
-
Customer Service Representative
6 days ago
Borehamwood, Hertfordshire, United Kingdom The Dove Partnership Full timeJob Title: Customer Service RepresentativeWe are looking for an experienced Customer Service Representative to join our team at The Dove Partnership. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering exceptional customer service.The successful candidate will have at least 3 years'...
-
Customer Service Representative
3 weeks ago
Borehamwood, Hertfordshire, United Kingdom Clarion Housing Group Full timeJob OverviewWe are seeking a skilled Customer Service Representative to join our team at Clarion Housing Group. This role involves responding to service charge enquiries and complaints by investigating issues raised by customers.The ideal candidate will have experience of working in a customer service environment, tackling complex issues and resolving them...
-
Customer Service Ambassador
2 weeks ago
Borehamwood, Hertfordshire, United Kingdom Toby Carvery Full timeAt Toby Carvery, we're passionate about delivering exceptional customer experiences. As a Customer Service Ambassador, you'll play a vital role in making every visit personal and memorable for our guests.With a warm welcome and excellent service, you'll ensure our customers leave with a smile on their face and a desire to return. You'll work collaboratively...
-
Customer Service Champion
3 weeks ago
Borehamwood, Hertfordshire, United Kingdom Govia Thameslink Railway Full timeAbout Govia Thameslink RailwayWe are a leading transportation company dedicated to providing exceptional customer service.
-
Customer Service Advisor
2 weeks ago
Borehamwood, Hertfordshire, United Kingdom Tesco Full timeAbout the OpportunityWe are looking for a highly motivated and customer-focused individual to join our Retail Team as a Sales Representative. In this role, you will be responsible for promoting our products and services, managing stock levels, and achieving sales targets. If you enjoy working in a dynamic retail environment, have strong communication skills,...
-
Proactive Events and Customer Service Associate
3 weeks ago
Borehamwood, Hertfordshire, United Kingdom Investment Mastery Full timeWe are currently looking for a Proactive Events and Customer Service Associate to provide proactive and effective support across the department, including customer service, event coordination and support, and business development. As an enthusiastic and focused individual, you will work closely with our team to deliver high-quality educational seminars and...
-
Customer Service and Sales Liaison
6 days ago
Borehamwood, Hertfordshire, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full timeAbout the Role">We are seeking an experienced Insurance Product Specialist to join our team. In this role, you will be responsible for providing a first-class service to customers, responding to enquiries, and handling specialist insurance products. Your goal will be to deliver exceptional customer experiences and secure new business opportunities.
-
Motoring Services Manager
1 week ago
Borehamwood, Hertfordshire, United Kingdom Halfords Full timeJoin a Thriving Automotive Service BusinessWe're currently seeking an experienced Motoring Services Manager to join our team at Halfords. This is a fantastic opportunity to drive business performance and lead a team of skilled technicians and customer service advisors in delivering exceptional customer experiences.The ideal candidate will have a passion for...
-
Customer Experience Expert
3 weeks ago
Borehamwood, Hertfordshire, United Kingdom Octane Recruitment Full time**About the Role:** We are looking for an experienced Service Advisor to join our team at Octane Recruitment in Borehamwood. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.**Key Benefits:Up to £30,000 salaryUncapped bonus opportunitiesOngoing training and...
-
Business Development Manager
4 weeks ago
Borehamwood, Hertfordshire, United Kingdom Halfords Full timeWe are seeking an experienced Business Development Manager to join our team at Halfords in Borehamwood. This exciting opportunity will allow you to drive business performance and deliver exceptional customer experiences.As a key member of our management team, you will play a pivotal role in driving the centre's success. You will work closely with the Centre...
-
Estate Services Manager
3 weeks ago
Borehamwood, Hertfordshire, United Kingdom Clarion Housing Group Full timeClarion Housing Group is a leading provider of affordable housing in England. We are currently seeking a dedicated and experienced Estate Services Manager to join our team in Borehamwood.The successful candidate will be responsible for ensuring the cleanliness, safety, and security of our residents, as well as undertaking minor communal repairs. This role...
-
Property Services Asset Manager
1 month ago
Borehamwood, Hertfordshire, United Kingdom Hertsmere Borough Council Full timeThis is an opportunity to work for an ambitious local authority with a vision for improving the quality of life for everyone in the borough. At Hertsmere, you'll be working for a unique council which owns the world-famous Elstree Studios in an area rich with film, television and media connections. Located just outside of North London in southern...
-
Financial Services Business Development Manager
2 weeks ago
Borehamwood, Hertfordshire, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full timeJob Title: Financial Services Business Development ManagerAbout the Role:We are seeking a skilled Financial Services Business Development Manager to join our team at Burton Bolton & Rose Recruitment Services Ltd. As a key member of our sales team, you will be responsible for building strong business relationships with commercial and domestic clients. Your...
-
Property Services Assistant Manager
1 week ago
Borehamwood, Hertfordshire, United Kingdom Perfect Team Full timeAbout the Role">We are seeking a highly motivated and experienced Assistant Property Manager to join our team at Perfect Team. As a key member of our team, you will be responsible for supporting the Property Manager in maintaining a high level of service to clients.">Your primary duties will include:">">Taking inbound calls from property owners and logging...
-
Executive Customer Advocate
5 hours ago
Borehamwood, Hertfordshire, United Kingdom CV-Library Full timeJob Overview:We are seeking a highly organised and customer-focused individual to join our Client Money Protect Memberships team as a Customer Service Executive. The successful candidate will manage a portfolio of agent clients, handle inbound and outbound calls, chase abandoned registrations, and cross-sell relevant products.Responsibilities:Manage a...
-
Automotive Service Professional
2 weeks ago
Borehamwood, Hertfordshire, United Kingdom Octane Recruitment Full timeAt Octane Recruitment, we are seeking a highly skilled Automotive Service Professional to join our team. This exciting opportunity is based in Borehamwood and offers an attractive salary of up to £30,000 + uncapped bonus.Job Summary:The successful candidate will be responsible for delivering exceptional customer service, providing expert advice and support,...
-
Customer Experience Representative
3 weeks ago
Borehamwood, Hertfordshire, United Kingdom Octane Recruitment Full timeWe are recruiting for a talented Customer Experience Representative to join our dynamic team at Octane Recruitment. This role is based in Borehamwood and comes with a competitive salary of up to £30,000 + uncapped bonus.About the Role:As a Customer Experience Representative, you will be the primary point of contact for our customers, providing personalized...
-
Borehamwood, Hertfordshire, United Kingdom Investment Mastery Full timeInvestment Mastery is seeking a Customer Relations and Event Coordination Professional to join our busy head office in Borehamwood. In this role, you will be responsible for coordinating administrative tasks, including sourcing, stock managing, and arranging the shipping of merchandise; analyzing post-event information, and recording/tracking for future use....
-
Service Manager
2 weeks ago
Borehamwood, Hertfordshire, United Kingdom Halfords Full timeDeliver Excellence as a Service ManagerWe are looking for a talented and ambitious Academy Assistant Manager to lead our high-performing team at Halfords. With a strong focus on customer experience, you will be responsible for coaching and training colleagues to achieve exceptional results.In this role, you will have the opportunity to develop your...
-
Customer Solutions Advisor
6 days ago
Borehamwood, Hertfordshire, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full timeJob Summary">We are looking for a skilled Customer Service and Sales Liaison to join our team. As an Insurance Product Specialist, you will work closely with customers to understand their insurance needs, provide quotations, and process mid-term adjustments. Your focus will be on securing policy renewals, maximising retention rates, and cross-selling...