Senior Retail Account Manager
2 weeks ago
National Account Manager Job Description
We are seeking an experienced National Account Manager to join our team at NJR Recruitment. The successful candidate will be responsible for managing designated retailer accounts, developing strong relationships with retailer contacts, and identifying and maximising sales opportunities.
Key Responsibilities:
- Ultimate responsibility for all aspects of the successful management of designated retailer account/s
- Budget and P&L responsibility for managed account/s
- To develop very strong relationships with retailer contacts, employing highly effective and efficient communication
- To identify and maximise all viable sales opportunities
- To effectively plan and manage retailers' range and promotional calendars
- To provide detailed sales vs. budget reports and analysis
Requirements:
- Detailed understanding of the markets, categories, and products
- Complete understanding of designated retailers requirements including processes & timelines
- To provide detailed analysis of the market and retailer sales, highlighting key sales opportunities
- Ability to make informed business recommendations (internally/ externally) based on the above
- Effective management of retailer proposals adhering to internal/ external deadlines
- To host regular structured retailer review meetings
- To continually strive to develop internal processes to improve administration and operational efficiencies
- To ensure that customer range documents/price files are accurately maintained
- To liaise with the Product team to ensure the co-ordination and timely receipt of product information for customer range reviews and promotional proposals
- Ensure the knowledge, expertise and skills of the teams are continuously monitored, providing coaching and training if deficiencies exist.
- Support on the recruitment of staff to the Sales team as required, working in-line with existing recruitment and selection policies.
- Provide supervision and mentoring to your team to develop skills within the department as required.
Experience Required:
- Experience at NAM level - working with retailer accounts
- Ability to build rapport and communicate effectively
- Ability to lead meetings
- Customer focused and understands importance of service delivery excellence
- Highly self-motivated, with a willingness to get involved in all aspects of the business
- Analytical ability, working to the highest level of accuracy
- Ability to work to deadlines
- Excellent Excel and PowerPoint skills
- Excellent team player with a positive attitude
Apply online or for further information contact one of our specialist consultants quoting reference number: NJR15102
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