Field Loss Investigations Specialist

4 days ago


London, Greater London, United Kingdom Direct Line Group Full time
Job Description:

We are seeking an experienced Field Loss Investigations Specialist to join our team at Direct Line Group. As a Home and Commercial Claims Examiner, you will be responsible for overseeing claims, conducting on-site customer visits, and evaluating digital evidence.

Key Responsibilities:
  • Oversight of Home, SME, and Commercial claims.
  • Conducting on-site customer visits to evaluate damage and assess claims.
  • Evaluating digital evidence to determine the validity of claims.
  • Delivering exceptional customer service and managing claims effectively.
Requirements:
  • A minimum of 1 year of experience in the insurance industry, preferably in a field-based role.
  • Knowledge of insurance policies, coverage limits, and claims processes.
  • An understanding of current construction methodology.
  • Located in and/or around the Cambridge area, as this is where your customers will be based and your on-site visits will take place.
  • A valid driver's license and willingness to travel to various locations.
Estimated Salary:

£45,000 - £60,000 per annum, depending on experience.



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