Automation Expert

1 month ago


Flackwell Heath, United Kingdom TRS Consulting Full time
Job Title: Applications Specialist, Robotic Liquid Handling Systems

We are seeking a highly skilled Applications Specialist to join our team at TRS Consulting. As an Applications Specialist, you will be responsible for delivering exceptional customer experiences through pre-sales demonstrations, post-sales training, and ongoing application assistance.

About the Role
  • Perform pre-sales demonstrations and post-sales customer training to ensure seamless adoption of our robotic liquid handling systems.
  • Onboard new customers by engaging teams in the launch process, ensuring a smooth transition to our innovative solutions.
  • Travel to prospective customer sites, luminary sites, and trade shows to deliver presentations and showcase the capabilities of our systems.
  • Provide ongoing application assistance and support to end-users, ensuring they achieve optimal results from our solutions.
About You
  • You have a background working as a scientist or laboratory technician using DNA sequencing, tissue typing, or similar.
  • You have experience using automated liquid handling platforms and next-generation sequencing (NGS).
  • You possess automation experience, ideally script writing.
  • You can recognize and solve complex problems.
  • You can communicate and understand the needs of both internal and external stakeholders.
About the Company
  • We are a global manufacturer supplying innovative laboratory automation systems to the clinical diagnostics, biopharmaceutical, and research sectors.
  • We prioritize product innovation, excellent customer service, and good people.
  • We foster a welcoming and inclusive working environment with exceptional training and encouragement for personal development and career progression.
  • We have high levels of staff retention due to our fair and appreciative management style.

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