Customer Service Representative

1 month ago


WestonsuperMare, North Somerset, United Kingdom Auto Skills UK Full time

**About the Role:**

We are looking for a skilled and enthusiastic Customer Service Representative to join our team as a Service Advisor at Auto Skills UK in Weston-Super-Mare.

**Salary and Benefits:**

The successful candidate will receive a competitive salary of around £26,500 per annum, based on the national average for this role in the UK. In addition, you will be entitled to a range of benefits, including a bonus scheme, cycle-to-work program, staff discounts, and paid annual leave.

**Key Responsibilities:**

As a Service Advisor, you will be responsible for:

  • Arranging service department bookings to ensure efficient workshop loading and excellent customer satisfaction.
  • Upselling works to be completed and promoting special offers and service plans to increase revenue.
  • Maintaining accurate records and ensuring all customer requirements are met to the expected standards.

**Requirements:**

To succeed in this role, you will need:

  • Prior experience as a Service Advisor in a similar environment.
  • Knowledge of Kerridge or similar DMS systems.
  • A full manual UK driving license.

**Why Choose Us?**

Auto Skills UK is a dynamic and forward-thinking organization that values its employees and provides opportunities for growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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