Customer Service Representative
1 month ago
**About the Role:**
We are looking for a skilled and enthusiastic Customer Service Representative to join our team as a Service Advisor at Auto Skills UK in Weston-Super-Mare.
**Salary and Benefits:**
The successful candidate will receive a competitive salary of around £26,500 per annum, based on the national average for this role in the UK. In addition, you will be entitled to a range of benefits, including a bonus scheme, cycle-to-work program, staff discounts, and paid annual leave.
**Key Responsibilities:**
As a Service Advisor, you will be responsible for:
- Arranging service department bookings to ensure efficient workshop loading and excellent customer satisfaction.
- Upselling works to be completed and promoting special offers and service plans to increase revenue.
- Maintaining accurate records and ensuring all customer requirements are met to the expected standards.
**Requirements:**
To succeed in this role, you will need:
- Prior experience as a Service Advisor in a similar environment.
- Knowledge of Kerridge or similar DMS systems.
- A full manual UK driving license.
**Why Choose Us?**
Auto Skills UK is a dynamic and forward-thinking organization that values its employees and provides opportunities for growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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