Anti-Social Behaviour Legal Specialist

6 days ago

Leicester, Leicester, United Kingdom PA Housing Full time
Job Description

A key role within PA Housing, the Anti-Social Behaviour Legal Officer will play a vital part in protecting the well-being and rights of vulnerable individuals. The successful candidate will be responsible for ensuring the legal integrity of tenancy agreements and related matters for PA Housing.

This role focuses on providing legal support, advice, and representation for PA Housing, ensuring compliance with relevant laws and regulations. The ideal candidate will have a strong understanding of Landlord and Tenant legislation and best practice.

Key Responsibilities:

  • Ensure adherence to tenancy laws, regulations, and policies, and provide guidance to ensure legal compliance in all aspects of tenancy management.
  • Mediate tenancy disputes, negotiate settlements, and provide legal advice and representation in dispute resolution processes, including tribunals and courts.
  • Assist in the development and implementation of tenancy-related policies and procedures, ensuring alignment with legal requirements and best practices.
  • Negotiate payment arrangements when required and to help prevent evictions, support residents through the legal process and offer general tenancy sustainment support, referring to relevant in-house teams and signposting to external support providers where required.
  • Be the first point-of-contact liaison with external contractors employed to represent PA Housing in Court, including building networking and stakeholder relationships to maximise the effectiveness of the legal process.

Requirements:

  • Practical experience of using Landlord and Tenant legislation and best practice.
  • Experience of professional development and evaluation of personal performance.
  • Minimum of 2-3 years' experience within a customer service environment working for a Housing Association or other public service organisation, in a capacity which involved face-to-face interaction with customers, resolving difficult issues.
  • Experience in legal practice.
  • Experience in a customer-facing role.

What We Offer:

PA Housing offers a dynamic and supportive work environment, with opportunities for professional development and growth. We are committed to promoting work-life balance and offer a range of benefits to support our employees' well-being.

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