NHS Medical Secretary

6 days ago

Wigan, Wigan, United Kingdom NHS Full time

NHS Medical Secretary

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Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust is seeking a highly skilled Medical Secretary to join our team. As a key member of the medical secretarial team, you will provide administrative support to Consultants and junior doctors, ensuring efficient and effective office administration.

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Key Responsibilities:

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  • Provide a complete PA service, including word processing, filing, audio typing, photocopying, and composing letters.\
  • Distribute and prioritize incoming mail, using judgment and experience to decide which documents are to be passed directly to other areas for action and information.\
  • Undertake administrative work at the request of the Consultant or their team.\
  • Attend outpatient clinics and ward rounds as necessary and where appropriate.\
  • Provide the first point of contact for written and telephone enquiries, some of which may be sensitive, on behalf of the Consultant and their team, using judgment to establish the validity and priority of the contact.\
  • When notified of Consultants leave, ensure appropriate action is taken with regard to cancelling/reducing clinics and re-evaluating/rescheduling appointments in Consultants diary where appropriate.\
  • The production and distribution of patient/procedure lists, e.g. admissions, arranging and co-ordinating Domiciliary visits and assessments, theatre, outpatient procedures within the required timescales.\
  • Maintain close working relationships between Consultant and patient where appropriate.\
  • Organize and coordinate multidisciplinary team meetings, arrange venue and take minutes where appropriate.\
  • Ensure timely responses to Medico-legal reports/Insurance reports.\
  • Introduce and implement new practices to enhance service development, i.e. developing protocols and procedures for improved patient services.\
  • Supervise new PAs/secretaries/support staff and work experience students, ensuring an effective office system is maintained.\
  • Compile and distribute medical staff rotas and liaise with medical staffing about annual leave/sick leave arrangements where applicable.\
  • Ensure all results of investigations are brought to the attention of the medical staff to be signed and use own judgment and experience to highlight any that may need urgent action.\
  • Maintain a diary of appointments and information relevant to medical staff.\
  • Ensure accurate and up-to-date information for the Trusts waiting list requirements.\
  • Ensure adequate supply of stationery and equipment.\
  • Develop office, PA and secretarial practices to continually improve service delivery.\
  • Assist colleagues in providing cross-cover for the work of absent PAs, including across sites, when necessary.\
  • Preparation of induction packs for Junior Doctors.\
  • Administration of duties in relation to new policies, i.e. 18 week pathway inter-provider transfer documentation, choose and book administration and patient choice bookings. Provide training to other staff, as appropriate, in relation to this requirement.\
  • Migration to digital dictation systems and re-organisation of workload to meet performance standards.\
  • The post holder is expected to act independently within occupational guidelines and decide when it is necessary to refer to their Manager.\
  • The post holder should exercise initiative commensurate with the role and it is vital that confidentiality is maintained at all times.\
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Person Specification:

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  • AMSPAR Diploma or equivalent experience of providing a PA/secretarial service.\
  • Shorthand Qualification.\
  • ECDL.\
  • AMSPAR Certificate in medical terminology, or equivalent/proven relevant experience.\
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Salary Information:

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We offer a competitive salary of £26,530 to £29,114 per annum, pro rata. The successful candidate will also have access to a range of benefits, including a pension scheme and opportunities for professional development.

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About Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust:

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We are a leading provider of healthcare services in the North West of England, with a reputation for excellence and innovation. Our Trust is committed to delivering high-quality care to our patients and communities, and we are looking for talented individuals like you to join our team.

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