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D&O/Management Liability Claims Leader

2 months ago


London, Greater London, United Kingdom Charles Taylor Full time

About the Role

We are seeking a highly experienced and motivated Associate Director to lead our growing D&O / Management Liability claims function within our Financial Lines team.

Your Responsibilities

  • Develop and manage a comprehensive D&O/Management Liability loss adjusting function for all claims across the organization. This includes:
  • Expanding our existing D&O business with current clients, identifying new business opportunities, and cultivating strong relationships with key stakeholders both internally and externally.
  • Identifying and capitalizing on Business Development (BD) and marketing opportunities within the D&O space, working collaboratively to drive successful outcomes.
  • Traveling as needed to manage allocated claims, address client concerns, and conduct marketing and BD activities in strategic locations.
  • Contributing to the leadership and development of our London market and international D&O footprint and brand presence.
  • Supporting the near-term and long-term D&O strategic development plan in conjunction with the Financial Lines team, Managing Director, and Executive team.
  • Assisting in the investigation and loss adjustment of other claims handled within the Financial Lines team, including but not limited to Banking & Brokerage Bonds (BBB), Financial Institutions, Commercial Crime, and FIPI.

Claims Management Expertise

  • Receiving and acknowledging new claims promptly and professionally.
  • Managing and coordinating claims efficiently and effectively.
  • Conducting site visits and meetings with Insurers, Reinsurers, Brokers, Claimants, Insureds, and other relevant parties in the UK and worldwide as required.
  • Preparing comprehensive preliminary reports detailing all aspects of the claim, including legal and policy liability considerations, potential quantum, and future actions.
  • Instructing and overseeing surveyors, lawyers, forensic scientists, and other experts as necessary.
  • Communicating regularly with all stakeholders, calculating and approving interim payments, preparing interim reports, and handling other communications.
  • Calculating and agreeing on the settlement of claims, and preparing accurate final reports.
  • Providing support in training, development, and mentoring other team members and clients.

Charles Taylor Values

We are committed to upholding our six core values: Supportive Environment, Excellence in People, Partnership with Clients, High Quality Work, Group-wide Entrepreneurship, and Appetite for Change.