Level 3 IT Support Trainee

7 days ago


London, Greater London, United Kingdom Baltic Apprenticeships Full time

We are looking for an ambitious individual to join our team as a Level 3 IT Support Trainee at Baltic Apprenticeships.

Salary: £15,000 - £17,000 per annum

Job Description:

This is an exciting opportunity for someone looking to develop their skills and knowledge in the IT industry. As a Level 3 IT Support Trainee, you will work alongside our experienced team to provide technical support and assist in the day-to-day management of IT systems.

Your Key Responsibilities:

  • Assist in the day-to-day management of IT systems, including software installation and configuration
  • Provide technical support for internal and external stakeholders, using troubleshooting tools and techniques
  • Work closely with the IT team to develop and maintain technical documentation and track tasks
  • Contribute to the development and implementation of security processes and SLAs

Requirements:

  • Grade 4 in maths and 5 in English
  • A passion for technology and problem-solving
  • Strong communication skills and ability to work well with others
  • Basic understanding of IT infrastructure, networking, and cloud services
  • Willingness to learn and take on new challenges

About Us:

Baltic Apprenticeships is a leading provider of apprenticeships in the IT industry. We offer fully funded training and support to help you achieve your career goals.



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