Level 3 IT Support Trainee
7 days ago
We are looking for an ambitious individual to join our team as a Level 3 IT Support Trainee at Baltic Apprenticeships.
Salary: £15,000 - £17,000 per annum
Job Description:This is an exciting opportunity for someone looking to develop their skills and knowledge in the IT industry. As a Level 3 IT Support Trainee, you will work alongside our experienced team to provide technical support and assist in the day-to-day management of IT systems.
Your Key Responsibilities:
- Assist in the day-to-day management of IT systems, including software installation and configuration
- Provide technical support for internal and external stakeholders, using troubleshooting tools and techniques
- Work closely with the IT team to develop and maintain technical documentation and track tasks
- Contribute to the development and implementation of security processes and SLAs
Requirements:
- Grade 4 in maths and 5 in English
- A passion for technology and problem-solving
- Strong communication skills and ability to work well with others
- Basic understanding of IT infrastructure, networking, and cloud services
- Willingness to learn and take on new challenges
About Us:
Baltic Apprenticeships is a leading provider of apprenticeships in the IT industry. We offer fully funded training and support to help you achieve your career goals.
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