Level 3 IT Technical Support for MAC

7 days ago


London, Greater London, United Kingdom Salt Full time
About Us

We are Salt, a leading company in the industry, and we are seeking a skilled Level 3 IT Technical Support for MAC to join our team in London. This is a hybrid role requiring 2-3 days of on-site work per week.

The successful candidate will have experience as a MAC Support Desktop Engineer, with strong knowledge of MAC OS and Windows operating systems, as well as JAMF administration and management.

Key responsibilities include providing technical support for MAC and Windows desktop environments, troubleshooting and resolving hardware and software issues, administering and managing JAMF, developing and maintaining scripts, assisting with software deployment and configuration, and collaborating with other IT team members.

A JAMF 300 certification is highly desirable, but not essential if you have equivalent experience. Proficiency in scripting languages such as Bash, Python, or PowerShell is also required.

Responsibilities:

  • Provide technical support for MAC and Windows desktop environments
  • Troubleshoot and resolve hardware and software issues
  • Administer and manage JAMF
  • Develop and maintain scripts
  • Assist with software deployment and configuration
  • Collaborate with other IT team members

Requirements:

  • Proven experience as a MAC Support Desktop Engineer or similar role
  • Strong knowledge of MAC OS and Windows operating systems
  • Experience with JAMF administration and management
  • JAMF 300 certification preferred
  • Proficiency in scripting languages such as Bash, Python, or PowerShell
  • Excellent troubleshooting and problem-solving skills
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team

Salary: £300-£500 per day (inside IR35)

This is a six-month contract with immediate start. If you are a motivated and experienced Level 3 IT Technical Support for MAC, please apply for this exciting opportunity.



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