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Senior Specialist Customer Services Expert
2 months ago
Hobson Prior is seeking a highly skilled Senior Specialist to join our Customer Service team in a pharmaceutical company. As a key member of our team, you will be responsible for providing exceptional customer service, processing orders, handling billing and account inquiries, and resolving customer issues.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and other communication channels.
- Inform customers about product quality issues or recalls.
- Fluent in Greek, with the ability to communicate effectively with customers.
- Experience in customer service and logistics is beneficial.
- Ability to use SAP (SD module) and other Customer Service applications.
- Advanced knowledge and use of Office productivity tools.
- Ability to prioritize work and plan long-term activity schedules.
Requirements:
- Fluent in Greek.
- Experience in customer service and logistics.
- Ability to use SAP (SD module) and other Customer Service applications.
- Advanced knowledge and use of Office productivity tools.
About Hobson Prior:
Hobson Prior is a leading recruitment agency specializing in the pharmaceutical industry. We are committed to providing exceptional service to our clients and candidates.
