Department Head, High-End Shoes

2 days ago


London, Greater London, United Kingdom Kurt Geiger Full time

About the Role:

We are seeking an experienced Department Head to join our team in Selfridges London. As a key member of our leadership team, you will be responsible for driving sales and team performance, while maintaining a deep understanding of the luxury footwear market.

Key Responsibilities:

  • Lead by example, providing exceptional customer service and setting the tone for a high-performing team
  • Develop and implement strategies to maximize sales and team performance, working closely with the Store Manager and other department heads
  • Maintain a deep understanding of fashion trends and the latest luxury footwear styles, using this expertise to inform sales and product recommendations
  • Collaborate with colleagues to ensure seamless floor control and efficient operations
  • Participate in training and development initiatives to enhance your skills and knowledge

Requirements:

  • Proven experience in luxury retail, preferably within a clienteling and service-driven environment
  • Strong leadership and management skills, with the ability to motivate and develop a high-performing team
  • Excellent communication and interpersonal skills, with a focus on building strong relationships with colleagues and customers
  • A deep passion for fashion and luxury goods, with a keen eye for detail and a commitment to excellence
  • A competitive salary of £50,000 - £70,000 per annum, depending on experience, plus generous commission structure and benefits package

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