Department Head

1 month ago


London, Greater London, United Kingdom Kurt Geiger Full time

We are a leading luxury shoe and accessory retailer, and we are looking for a talented individual to join our team as a Department Head - Mechanical Division.

About Us

Kurt Geiger has been a part of the British fashion scene since 1963, and we are proud of our heritage and commitment to excellence.

Job Summary

We are seeking a highly skilled and experienced individual to lead our Mechanical Department. The successful candidate will be responsible for ensuring that our stores and operations are running smoothly, and that our customers receive the highest level of service.

Key Responsibilities

  • Ensure that customer service is of the highest standard at all times
  • Be a role model for your team and Kurt Geiger with your own service standards
  • Ensure that all store and company sales targets, policies, and procedures are met and maintained
  • Actively liaise, communicate, and develop good relations with your team and Senior Management
  • Maintain a high-performance team through effective management of productivity, individual targets, employee relations, and coaching on areas of development
  • Rota your team effectively and ensure optimum cover during peak trading periods
  • Protect the Kurt Geiger brand and ensure that all team members meet personal presentation standards
  • Ensure that your boutique maintains excellent visual presentation, which is consistent with company guidelines

Requirements

  • Experience in a fast-paced store/concession management role
  • Background with a fashion-forward footwear, accessory, or fashion brand - luxury experience preferred
  • A customer service ambassador
  • Proven ability to drive a large team
  • Representative of our luxury/fashion-forward brand in every way

Benefits

  • Competitive basic salary
  • Generous bonus structure
  • Uniform allowances
  • Enviable discounts

We offer a fantastic benefits package and very real opportunities for progression. If you're successful, you will work for a business that recognises that amazing people are the key to driving our business forward and fulfilling our vision of being the world's leading multi-channel retailer of luxury branded shoes and accessories.


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