UK Operations Director

1 month ago

West Midlands Combined Authority, United Kingdom TRIGO Specialist Resourcing Full time
Job Title: UK Operations Director

TRIGO Specialist Resourcing is seeking an experienced UK Operations Director to manage and develop the Advanced Services portfolio within the UK region. As a key member of our operations team, you will be responsible for driving business development efforts, expanding client relationships, overseeing service implementation, and ensuring project success.

The ideal candidate will have a proven track record in business development, operations management, and team management. They will also have a solid understanding of quality and operational processes within the automotive or manufacturing industries, including quality tools.

This is an exciting opportunity to lead our UK operations team and contribute to the growth of our Advanced Services portfolio. You will have the chance to develop and execute a regional business plan aligned with TRIGO's sales strategy to grow Advanced Services.

Key Responsibilities:

* Business Development for Advanced Services:
  • Develop and execute a regional business plan aligned with TRIGO's sales strategy to grow Advanced Services.
  • Drive business development by identifying and pursuing new clients, as well as expanding existing accounts.
  • Create technical and commercial offers tailored to specific client needs, collaborating with sales and operations teams as needed.
  • Maintain a strong understanding of the local market, key industry players, and TRIGO's service portfolio.

* Operations Management & Continuous Improvement:
  • Coordinate the setup and successful completion of client projects, ensuring seamless execution and fulfillment of the agreed service scope.
  • Regularly monitor service delivery to ensure it meets client expectations and contractual agreements.
  • Define and track key performance indicators (KPIs) for all projects, implementing action plans to address any service gaps or opportunities for improvement.

Required Skills and Qualifications:

* Solid understanding of quality and operational processes within the automotive or manufacturing industries, including quality tools.
* Proven experience in sales and business development, ideally within quality, consulting or engineering services.
* Strong team management and performance development skills.
* Demonstrated project management abilities, including planning, budgeting, and resource allocation.
* Proficiency in Microsoft Office and relevant business applications.

Estimated Salary: £70,000 - £90,000 per annum.

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