Operations Assistant
4 days ago
Company Overview: Pertemps Southampton is a leading recruitment agency based near Romsey, providing temporary and permanent staffing solutions to various industries.
We are currently seeking an Operations Assistant to join our team. This is a fantastic opportunity for someone looking to start or advance their career in administration.
Job Description:
As an Operations Assistant, you will be responsible for providing exceptional customer service, preparing work materials for drivers, and ensuring compliance with health and safety policies.
Key responsibilities include:
- Providing a welcoming reception to visitors and responding to email queries
- Preparing the next day's work for drivers, including end-of-shift debriefs
- Contacting customers with issues and managing their expectations
- Entering accurate information into booking systems
- Ensuring adherence to relevant Health and Safety policies and procedures
- Reporting accidents to the Leadership Team and promoting a proactive safety culture
- Providing direction and support to drivers
- Working with the management team on operational monitoring
Requirements:
To succeed in this role, you will need:
- An enthusiastic and positive approach to tasks and setbacks
- Exceptional communication skills
- The ability to engage and build relationships
- Comfort using your own judgment and initiative to make decisions
- The ability to use your own initiative and self-manage priorities
- Excellent time keeping and organisation skills
Salary: £25,000 - £30,000 per annum, depending on experience.
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