Mobile Equipment Engineer

2 days ago


StainesuponThames, Surrey, United Kingdom Toshiba EMEA Full time
About the Job
We are seeking a highly skilled Mobile Equipment Engineer to join our Service division in the UK. As a key member of our team, you will provide technical support services to our customers, including installation, troubleshooting, and problem resolution.

This is a fantastic opportunity to work with an internationally renowned company that offers internal training support, development opportunities, and a great benefits package. We are committed to investing in the necessary training and development opportunities to help you succeed in this role.

As a Mobile Equipment Engineer, you will be responsible for installing, maintaining, and diagnosing machine faults on specified Toshiba MFP equipment. You will also work closely with our call centre to ensure accurate reporting and develop a good rapport with customers.

We offer a competitive salary of £40,000 - £45,000 per annum, depending on experience, plus benefits such as pension scheme, life assurance, and annual leave.

If you are a motivated individual with excellent communication skills and a passion for delivering exceptional customer service, we would love to hear from you.

Key Responsibilities
  • Install, maintain, and diagnose machine faults on specified Toshiba MFP equipment.
  • Escalate issues to Senior Technician/Manager when required.
  • Work proactively to achieve individual, team, and Company SLAs and productivity levels.
  • Monitor and maintain adequate stock levels.
  • Regular contact with call centre to maintain accurate reporting.

Qualifications and Requirements
  • Fully qualified electrician or equivalent.
  • Proven experience in supporting MFDs and similar hardware products.
  • Excellent written and verbal communication skills.
  • Strong customer service skills.

Benefits
  • Competitive salary: £40,000 - £45,000 per annum.
  • Pension scheme.
  • Life assurance.
  • Annual leave.
  • Overtime opportunities.

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