Team Leader

1 month ago

Porthcawl, Bridgend county borough, United Kingdom Costa Coffee Full time

About the Role

We're looking for a talented and ambitious individual to join our team as a Team Leader at Costa Coffee. As a Team Leader, you'll be responsible for leading a team of Baristas to deliver exceptional customer experiences and drive sales growth.

Key Responsibilities

  • Lead a team of Baristas to achieve sales targets and deliver high-quality customer service
  • Train and develop team members to improve their skills and knowledge
  • Manage stock levels, health and safety, and store marketing
  • Drive sales growth through effective inventory management and customer engagement
  • Collaborate with the store manager to achieve business objectives

What We Offer

We're proud to offer a range of benefits to our team members, including:

  • Competitive hourly rate
  • Opportunities for career progression and professional development
  • Free handmade drinks and 50% discount on food and bottled drinks
  • Costa Coffee Retirement Plan and Life Insurance & Income Protection Cover
  • Share Incentive Plan and Salary Sacrifice Pension Scheme
  • Cycle to Work Scheme and Shoes for Crews
  • Huge savings on gym memberships and fitness accessories
  • Dedicated Feel Good discounts platform and app

About Us

At Costa Coffee, we're passionate about delivering exceptional customer experiences and creating a warm and welcoming environment for our customers and team members. We're committed to our values of Passion, Warmth, Trust, and Courage, and we're looking for like-minded individuals to join our team.

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