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Lead Therapist

2 months ago

North West London, United Kingdom Soho House & Co Full time
About the Role

We are seeking an experienced Lead Therapist to join our team at Cowshed Spa Primrose Hill in East London. As a Lead Therapist, you will lead a passionate team who strive to make our clients and members feel amazing.

Key Responsibilities
  • Lead a team of therapists to deliver exceptional customer service and treatment experiences
  • Develop and maintain high standards of treatment service and retail recommendations
  • Build strong relationships with clients and recommend products to enhance their experience
  • Collaborate with colleagues to ensure seamless service delivery and maintain a positive work environment
  • Contribute to the development of new treatments and services to meet client needs
Requirements
  • NVQ level 2 or 3, ITEC, VTCT
  • Excellent customer service skills and a true passion for making others feel better
  • A team player with strong interpersonal skills
  • Flexible schedule and ability to work weekends and holidays as needed
  • Punctual, reliable, and trustworthy
What We Offer
  • Competitive hourly rate and commission
  • Opportunity to work in a dynamic and supportive team environment
  • Continuous training and development to enhance your skills and knowledge
  • Access to exclusive benefits and discounts through our benefits platform
Location

Cowshed Spa Primrose Hill, NW1 8UR

Nearest Station: Chalk Farm