Help Desk Expert

3 weeks ago


Wakefield, Wakefield, United Kingdom Interface Recruitment UK Full time

**Job Description**

We are seeking an experienced ICT Help Desk Technician to join our IT support team at Interface Recruitment UK.

The successful candidate will have a strong background in IT support, with experience working in a 1st line support environment and knowledge of Microsoft Desktop Operating Systems and Applications.

Key Responsibilities:

  • Provide first level support to clients through effective use of the firm's IT systems.
  • Deliver a high-level client service experience and continually improve the quality of the service delivered through proactivity, good communication, technical skill, and organisation.
  • Work as part of an IT support team, providing assistance when required and contributing to the development of the team.

Requirements:

  • 12 months experience of working in an IT Service Desk environment.
  • Knowledge of Microsoft Desktop Operating Systems and Applications (Office 2013 essential).
  • Experience of software installations, virus checking, and desktop upgrades/migrations.
  • Excellent IT technical skills and good communication skills, with the ability to work effectively in a team.

Estimated Salary: £27,200-£33,000 per year.


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