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IT Support Specialist

2 months ago

London, Greater London, United Kingdom IT Recruit UK Ltd. Full time
Job Title: IT Support Specialist

We are seeking an experienced IT Support Specialist to join our team at IT Recruit UK Ltd. in Surrey. The successful candidate will provide helpdesk and networking support to our clients.

Key Responsibilities:
  • Provide 1st and 2nd line support to clients
  • Support and install software and hardware
  • Set up new users on the system and with relevant hardware
  • Develop and train staff on IT security and awareness
  • Support with incident management and response
  • Provide support with projects and the installation of new systems
  • Provide server support
  • Provide support with WAN, LAN, wireless and telephone networking
  • Offer cloud systems and platforms support
  • Support with networking configuration and troubleshooting
  • Support in the development of the virtualised infrastructure
  • Maintain ERP solutions and existing programs
Requirements:
  • Experience providing 1st and 2nd line support
  • Experience with M365 and Admin portals, Microsoft Exchange, Windows Server Environments, SharePoint, Active Directory, DNS, and MS Azure technologies
  • Experience with video conferencing software
  • Experience with bespoke ERP business applications
  • Knowledge of KnowBe4 Security, Cisco Firewalls and routers, Sophos XG firewall (IPsec and SSL VPN), and Sophos endpoint and Central
  • Experience with Hyper VM, and RDS virtualisation architecture
  • Experience with TLS SSL certification enrolment
  • Experience with Barracuda Backup
  • Excellent communications and interpersonal skills

Are you a skilled IT Support Specialist looking for a new challenge? Send us your CV in a Word format today.