Contract Administration Specialist

3 days ago


Potters Bar, Hertfordshire, United Kingdom Austin Fraser Full time
Job Description

We are pleased to be working in partnership with a social housing contractor who is looking to recruit an experienced Contract Administrator to join the Gas Service team, which provides day-to-day administration across their key contracts (which cover social housing maintenance).

Role Responsibilities
  • Manage client expectations as per each individual contract's service level agreement.
  • Monitor and oversee daily services, ensuring they are allocated to relevant engineers.
  • Investigate repeat service appointments and highlight to Contract Managers/Clients as necessary.
  • Plan monthly service programs for all contracts worked on.

This role involves providing ongoing customer care to residents using our service, responding to queries both by telephone and in writing. The ideal candidate will have previous Contract Admin experience in Gas and strong planning and organisational skills.

Requirements
  • Previous Contract Admin experience in Gas.
  • GCSEs (or equivalent) to include English and Maths (advantageous).
  • Computer literacy, knowledge of MS applications (Word, Excel, PowerPoint, Outlook).

The salary for this role is £35,000 - £45,000 per annum, depending on experience.



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