Risk Management Team Lead

1 day ago


Manchester, United Kingdom HSB Engineering Insurance Full time
Job Description

This role will lead the Claims Handling and Claims Relationship teams at HSB Engineering Insurance.

As Risk Management Team Lead, you will report directly to the Head of Claims. The primary focus is to manage team operations and provide motivational leadership ensuring excellent customer service to our clients and internal stakeholders.

The successful candidate will deliver a market-leading customer experience by driving operational efficiency, improving processes, and fostering strong relationships with customers and colleagues alike.

  • Main Responsibilities:
  • Lead the Claims Handling and Claims Relationship teams.
  • Provide motivational leadership and operational oversight.
  • Drive operational efficiency and process improvements.
  • Foster strong relationships with customers and colleagues.
Requirements

To be considered for this position, you must have:

  • Proven Leadership Experience:
  • A strong background in claims management or a related field.
  • Excellent communication and interpersonal skills.
  • Able to motivate and inspire teams.
  • Demonstrated ability to drive process improvements and increase operational efficiency.
About Us

HSB Engineering Insurance offers a competitive salary package including an estimated £60,000 - £80,000 per annum, dependent on experience. We value our employees' well-being and offer a range of benefits to support their physical and mental health.



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