Head of Repairs and Maintenance

6 days ago


Heaton Chapel, Manchester, United Kingdom One Manchester Full time
About the Role

We are seeking an experienced and skilled professional to lead our repairs and maintenance team as the Head of Repairs and Maintenance. As a key member of our management team, you will be responsible for delivering high-quality and efficient services to our customers.

Key Responsibilities
  • Lead and inspire a talented team responsible for responsive and empty homes maintenance repairs.
  • Develop and implement strategies to improve the efficiency and effectiveness of the repairs and maintenance service.
  • Work closely with stakeholders to ensure that the repairs and maintenance service meets the needs of our customers and is aligned with our business objectives.
  • Manage and maintain relationships with sub-contractors and other external partners.
  • Ensure that all operations meet statutory and regulatory obligations and our standards and financial parameters.
Requirements
  • Relevant Building Construction / Surveying / Management qualification.
  • Extensive and strong track record of leading a customer-focussed function to deliver excellent services.
  • Comprehensive experience of successfully managing in-house repair teams, and partnerships with sub-contractors.
  • Solid track record of managing people and driving improvements in teams to achieve targets in the delivery of excellent service.
  • Substantial knowledge of working within the construction / building / maintenance sector, with an understanding of asset management.
  • Experience of Procurement processes (incl. OJEU compliant) including tender design, evaluation and third party contractor monitoring and management.
  • Proof of operating at a senior manager level with ability to influence and negotiate with customers, stakeholders and other partners.
About Us

One Manchester is a leading provider of social housing and community services. We are committed to providing good quality homes, great services, and real opportunities for our customers and communities. We are passionate about improving our communities and offer a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in.

We strive for equality, diversity, and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.



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