Client Training Programs Manager

5 days ago


Aberdeen, Aberdeen City, United Kingdom 3t Full time

**Job Summary**

We are seeking an experienced Client Training Programs Manager to join our team. As a key member of our organization, you will play a crucial role in delivering high-quality training services to our clients.

In this role, you will be responsible for managing all aspects of training programs, including scheduling, coordination, and delivery. You will also be expected to build strong relationships with our clients and provide exceptional customer service.

The salary for this position is estimated at £55,000 - £65,000 per annum, depending on experience.

The location for this role is Aberdeen, UK, with a requirement to spend 2 days per week working from our client's site, 1 day per week working from our 3t office in Dyce, and up to 2 days per week working from home.

Responsibilities
  • Manage team rota and day-to-day activities
  • Be the focal point for client queries and bookings
  • Think innovatively and make decisions to assist the account manager
  • Maintain, recommend change, and develop procedures for allocated contracts
  • Lead contract team, develop staff through appraisals and succession planning
  • Identify areas for improvement to bring added value
  • Support the account manager to achieve department strategic development and successful growth

**What We Offer**

  • A competitive salary and benefits package
  • Ongoing training and professional development opportunities
  • A dynamic and supportive work environment


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