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IT Consultant Degree Apprentice
2 months ago
We are seeking a highly motivated and detail-oriented IT Consultant Degree Apprentice to join our team at QA. As an IT Consultant Degree Apprentice, you will play a critical role in providing technical support to our customers and stakeholders.
Key Responsibilities- Technical Support: Provide technical support to customers through various communication channels, ensuring timely and effective resolution of issues.
- Issue Resolution: Interpret technical specifications, apply security policies, and utilize relevant tools and technologies to resolve technical issues.
- Communication: Communicate with stakeholders at all levels, providing clear guidance and support to resolve issues or set up systems.
- Continuous Learning: Engage in guided continuous self-learning to stay up-to-date with technological developments and enhance relevant skills.
- Documentation: Create quick reference guides to support knowledge sharing and best practices.
- Intellectual Curiosity: Demonstrate a willingness to learn through research and self-directed learning.
- Problem-Solving: Exhibit strong problem-solving skills to resolve complex technical issues.
- Personability: Display a personable and friendly demeanor when interacting with customers and stakeholders.
- Confidence: Show confidence when communicating with customers and stakeholders.
- Organization: Demonstrate organizational skills to manage multiple tasks and priorities.
- Qualifications: Hold a Level 3 qualification in a relevant area, such as A-Levels, BTEC Extended Diploma, or an International Baccalaureate.
- Work Experience: Possess relevant work experience in a similar subject-related role.
- Income Protection Insurance: Receive income protection insurance to ensure financial security.
- Critical Illness Insurance: Enjoy critical illness insurance to provide peace of mind.
- Save as You Earn: Participate in a save-as-you-earn scheme to save for the future.
- Annual Leave: Enjoy 28 days of annual leave to relax and recharge.
- Volunteering Leave: Take 2 days of volunteering leave to give back to the community.
- Wellbeing Program: Participate in a wellbeing program to prioritize mental and physical health.
- Hybrid Working: Enjoy hybrid working arrangements to balance work and personal life.
- Private Healthcare: Receive private healthcare to ensure access to quality medical care.
- Fruit and Snacks: Enjoy fruit and snacks in the office to promote a healthy work environment.
- Flexible Working Hours: Participate in flexible working hours to achieve a better work-life balance.
