Specimen Management Specialist

1 week ago


Livingston, West Lothian, United Kingdom IQVIA Full time

Job Description

This role requires a Bachelor's Degree and 4 years of experience in Specimen Management or a related clinical lab services function.

Responsibilities include:

  • Hiring, training, performance management, and development of staff with mentoring and coaching from management.
  • Facilitating team meetings to ensure alignment of the team.
  • Setting day-to-day operational objectives for team, focusing on mentoring, coaching, and work flow coordination.
  • Monitoring and analyzing operational metrics to identify areas for improvement to improve performance and cost savings initiatives.
  • Determining resourcing needs to ensure effective delivery.
  • Responsible for department health and safety and good housekeeping standards.
  • Responsible for training of new employees and ongoing development training.
  • Supports build of justification for new department equipment purchases and resources.
  • Fosters a unified work environment leading to increased employee engagement.
  • Assists manager in capacity planning and budget planning.
  • Ensures team adherence to appropriate quality control systems and procedures. Maintain SOPs to ensure all procedures are documented, and required amendments to procedures are highlighted and progressed immediately.
  • Ensures training of new personnel according to the time guidelines in the training plans and for cross-training/refresher training to ensure adequate staff coverage as required.
  • Ensures maintenance of staff position descriptions, CVs and training records.
  • Engages with global counterparts to drive consistency of process.
  • Acts as a point for internal and external clients for problem resolution and inquiries.
  • Assists manager in the preparation for audits.
  • Oversees standard internal audit responses for timeliness and adequacy.
  • Partners with management to define trends in incident reporting and uncover means to reduce risk.
  • Supervises staff in accordance with organization's policies and applicable regulations. Responsibilities include planning, assigning, and directing work identification of resource requirements, progressing staff recruitment, appraising performance and guiding professional development, rewarding and disciplining employees, addressing employee relations issues and resolving problems.
  • Performs work in accordance with company procedures and applicable regulatory guidelines.


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