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Healthcare Front Desk Professional

1 month ago

London, Greater London, United Kingdom Barts Health NHS Trust Full time

About Barts Health NHS Trust

Barts Health is one of the largest NHS trusts in the country, and a leading healthcare provider. We are committed to delivering high-quality care to our patients in east London and beyond.

Job Overview

We are seeking an experienced Receptionist to join our Outpatient team. As a key member of our front desk staff, you will be responsible for providing exceptional patient care, ensuring smooth operations, and maintaining a positive working environment.

Responsibilities

  • Manage patient flow, checking-in and out, and processing demographic information.
  • Respond to phone calls and outcome procedure codes, booking future appointments as needed.
  • Maintain accurate records on the Patient Administrative System - Cerner Millennium (CRS).
  • Collaborate with colleagues to ensure seamless service delivery.

Requirements

  • Previous experience in hospital reception or a similar role is highly desirable.
  • Excellent communication, organizational, and interpersonal skills.
  • Able to work well under pressure, managing workload effectively.
  • Flexibility to cover other areas, including evening and weekend shifts.
  • Computer literacy and experience with CRS is a plus.

What We Offer

  • An estimated salary range of £25,000 - £32,000 per annum, depending on experience.
  • A comprehensive induction program to support your transition into the role.
  • Ongoing training and development opportunities to enhance your skills.
  • A supportive and inclusive work environment.

Working at Barts Health

We strive to live by our WeCare values, promoting inclusion and diversity throughout our organization. If you are passionate about delivering exceptional patient care and working collaboratively as part of a dynamic team, we encourage you to apply.