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Corporate Onboarding Specialist

2 months ago

Salford, Salford, United Kingdom Bupa Full time

About the Role

We are seeking a skilled Corporate Onboarding Executive to join our team at Bupa. As a key member of our support functions, you will play a vital part in helping our customer-facing colleagues deliver exceptional standards of customer service and patient care.

Your Key Responsibilities

  • Support the renewal and onboarding of Bupa's corporate clients by facilitating all renewal activity and onboarding new business.
  • Work with internal teams to maintain a network of stakeholders and find solutions to issues, queries, or complaints.
  • Develop excellent working relationships with customers and intermediaries through various communication methods.
  • Learn about our products and develop an understanding of these to support our customers.

Key Skills and Qualifications

  • Exceptional customer service skills and a genuine desire to provide the best service to every customer.
  • Ability to problem-solve and analyze situations to find the best outcome for our customers.
  • Strong team player with well-developed communication skills.
  • Ability to demonstrate sound reasoning skills.
  • Good computer skills and the confidence to learn new in-house and external systems.
  • Capability to manage own workload effectively.

Why Bupa?

We're a health insurer and provider with a purpose to help people live longer, healthier, happier lives and make a better world. Our people are driven by the same purpose, and we're committed to being brave, caring, and responsible in everything we do.