Salesforce Platform Expert

3 weeks ago


London, Greater London, United Kingdom Spectrum IT Recruitment Full time
Job Summary
Spectrum IT Recruitment is seeking a skilled Salesforce Platform Expert to manage and optimise Salesforce CRM platforms. As a key member of our team, you will play a crucial role in streamlining CRM processes and ensuring Salesforce is configured to meet the unique needs of our organisation.

The successful candidate will have extensive experience in Salesforce administration, with a strong understanding of configuration, workflows, data management, reporting, and security. You will work closely with different business units to understand their needs, offering support and training while ensuring a standardised approach across the organisation. Additionally, you will collaborate with external Salesforce partners to ensure smooth implementation of integrations and customisations, meeting business requirements.

About the Role
This is an exciting opportunity to contribute to a dynamic, growing company and to be part of a team that's leveraging Salesforce to drive business growth. If you thrive in an innovative environment and are passionate about CRM, we'd love to hear from you.

Key Responsibilities
- Oversee and manage all aspects of the Salesforce platform, ensuring it is customised to meet the specific needs of the business
- Configure workflows, user accounts, data imports and exports, and create reports and dashboards to drive business objectives
- Manage user roles, permissions, and security settings to maintain the confidentiality and integrity of platform data
- Work closely with different business units to understand their needs, offering support and training while ensuring a standardised approach across the organisation
- Continuously monitor and improve the performance of Salesforce to align with company goals, ensuring it is effectively supporting merchant acquisition and growth strategies

Requirements
- Salesforce Administrator certification or equivalent
- 3+ years of experience in a CRM/Salesforce role, ideally in a marketplace environment or in the home improvement industry
- Strong understanding of Salesforce configuration, workflows, data management, reporting, and security
- Experience with Salesforce Lightning and familiarity with Pardot, Media, and Community Clouds is highly desirable
- Project Management: Demonstrated ability to manage multiple projects simultaneously while meeting deadlines
- Salary: £6-Month Fixed Term Contract, based in London, UK

Why Choose Us?
We offer a collaborative and dynamic work environment, with opportunities for professional growth and development. Our team is passionate about CRM and dedicated to delivering exceptional results. We value innovation, teamwork, and customer satisfaction.

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