Claims Support Professional

3 days ago


Witney, Oxfordshire, United Kingdom ocva Full time
Job Responsibilities

We are seeking a highly motivated Claims Support Professional to join our team at Citizens Advice West Oxfordshire. As a Claims Support Professional, you will be responsible for providing comprehensive support to clients during the Universal Credit claims process.

Your key responsibilities will include:

  • Assessing client needs and identifying areas requiring additional support
  • Developing personalized plans to address client concerns and resolve issues
  • Collaborating with colleagues to deliver high-quality services and meet performance targets

As a Claims Support Professional, you will have the opportunity to make a meaningful difference in the lives of our clients, empowering them to overcome challenges and achieve their goals.


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