Global Fashion Store Director
3 weeks ago
We are seeking a highly experienced Deputy Store Director to join our team at MODE SEARCH Ltd. in London. As a Deputy Store Director, you will be responsible for leading a team of sales associates and department managers, driving sales and revenue growth, and delivering exceptional customer service.
About Our Client
Our client is a leading global luxury fashion brand, known for its innovative craftsmanship and commitment to excellence. With a strong portfolio of men's and women's ready-to-wear, accessories, and leather goods, they offer a unique shopping experience that sets them apart from the competition.
Your Key Responsibilities
As Deputy Store Director, your key responsibilities will include:
- Leading a team of sales associates and department managers to deliver exceptional customer service and drive sales and revenue growth;
- Developing and implementing strategies to improve sales and operational performance;
- Collaborating with HR and Retail Director to source new talent and develop training programs;
- Supporting the execution of in-store PR & marketing events and promoting the brand's image;
- Inspecting the sales floor regularly and addressing any urgent matters that may arise;
- Compiling detailed reports on buying trends, customer needs, and profit margins, presenting these findings to senior leadership;
- Conducting annual performance reviews for personnel, providing actionable feedback and constructive criticism to aid staff improvement;
- Monitoring inventory levels and ordering necessary items;
- Soliciting, training, and overseeing new hires, exemplifying best practices in the training process and ensuring efficiency.
Requirements
To succeed in this role, you will need:
- Proficiency in English is mandatory; additional languages are advantageous;
- A minimum of 5 years of experience in luxury retail management;
- Results-driven individual with proven ability to demonstrate initiative;
- Exceptional analytical skills and client-centric mindset;
- Strong leadership abilities to organize, motivate, and unite a team built on values of inclusivity and trust.
Salary and Benefits
We offer a competitive salary of £80,000 - £120,000 per annum, depending on experience, along with opportunities for career growth and progression.
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